Frame and Grace Dispute Resolution Policy – Resolving Disputes with Fairness and Dignity

At Frame and Grace, we are committed to offering a fair and efficient process for resolving any disputes that may arise in connection with your purchase or experience on our website.

Informal Resolution:
If you have an issue or concern, we encourage you to contact us directly at support@frameandgrace.in. We are dedicated to resolving disputes amicably and will work with you to find a satisfactory solution.

Formal Dispute Resolution:
In the event that we are unable to resolve a dispute informally, the matter will be settled through binding arbitration in accordance with the laws of India. Arbitration offers a more efficient and confidential process than traditional court litigation, ensuring that any disputes are handled with respect and confidentiality.

Exceptions to Arbitration:
Disputes related to intellectual property rights or unauthorized use of our content may be brought before a court of law without the requirement of arbitration.